How to request a refund
If it's a purchase from the Mac App Store, you will instead be directed to the Mac App Store Support page. From there, you can contact Customer Support through the appropriate links. But they have nothing concerning refunds, so you'll have to Purchases, Billing & Redemption and select the topic is not listed to get to the email option. Mar 23, 2016 You just have to reach the “Report a Problem” page through both the methods and then ask Apple for refund by giving valid reason. If you have a valid reason then Apple shall pay you back for the accidentally bought apps. Also Read: How To Unlock Windows Computer from Android/iPhone.
Apps will be intermixed with other content available from Apple, so if you need to see just your downloaded apps, click the “Apps” tab at the top of the page. After identifying the app for which you want a refund, click the “Report a Problem” button next to it. At this point, a new drop-down menu will appear. Select the reason you are.
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- If you see the 'Report' or 'Report a Problem' button next to the item that you want to request a refund for, click it.
- Follow the instructions on the page to choose the reason why you want a refund and submit your request.
If you can't request a refund on reportaproblem.apple.com
If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again.
If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information.
Get more information about refunds
See how long refunds take.
For more information about refund requests or for other refunds that you can’t request on reportaproblem.apple.com, contact Apple Support.
Problem with a subscription?
You can request a refund. You can also cancel the subscription.
If you or a family member bought an item by accident
If you or a family member bought an item by mistake, set up Screen Time to prevent unintentional purchases in the future. You can require a password for purchases, prevent some types of purchases or disable purchasing completely. Set up Screen Time.
Accidentally Downloaded App Mac Refund 2016
Refund eligibility might vary by country or region. See the Apple Media Services Terms and Conditions for details. In countries and regions with consumer law protections, users retain their rights under these protections. In Australia and New Zealand, consumers retain their rights under the applicable consumer protection laws and regulations.
Accidentally Downloaded App Mac Refund 2017
Store availability and features might vary by country or region. Learn what's available in your country or region.
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