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Occasionally, things go wrong on the TI-Nspire. If your handheld doesn’t turn on, the key presses don’t respond properly, or the display is garbled, you need to take action. Try putting new batteries in first, but if that doesn’t work, follow these steps to access the Maintenance menu:

1. Remove the keypad and remove one battery from each column of batteries for 2–5 seconds. (Not applicable to TI-Nspire CX)

2. With the handheld turned off, follow the steps below:

   • TI-Nspire CX:Press [DOC][EE][ENTER], and then, while holding these keys, use a pen to press the Reset button on the back of the handheld.

   • TI-Nspire Touchpad:Press [DOC][EE][ENTER], and then, while holding these keys, press [ON].

   • TI-Nspire Clickpad: Press c·P then w.

The TI-Nspire loads the Maintenance menu. Here are the four options from which you can choose:

Occasionally, things go wrong on the TI-Nspire. If your handheld doesn’t turn on, the key presses don’t respond properly, or the display is garbled, you need to take action. Try putting new batteries in first, but if that doesn’t work, follow these steps to access the Maintenance menu: Remove the. Feb 03, 2016  TI-Nspire 01 Installing Computer Link Software - Duration. TI Nspire CX CAS - Updating Software in the Handhelds - Duration. Using The Ti-Nspire CX CAS Calculator 15,587 views.

• Cancel. Handheld will reboot: This option makes no changes except to reboot the handheld. This is the safest option.

• Delete Operating System: Choosing this option means that you will have to restore the operating system.

• Delete Document Folder contents: This is exactly like pressing the Reset button on the back of the handheld. All documents are deleted, but the OS remains intact.

• Complete format (includes operating system): This is the most powerful reset available on the TI-Nspire. All documents are deleted and the operating system will need to be restored.

If these options do not successfully fix the problem, you need to call in the experts. Call 1-800-TI-CARES and a Texas Instruments representative will guide you through the steps to repair or replace your handheld.

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Troubleshooting

This section describes some problems you may encounter and gives suggestions on how to resolve the problem.

If you need more assistance, contact Customer Support.

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USB 3.0 technology limits the number of handhelds that can be detected by a computer.

To find out if you have a USB 3.0 port:

You can connect and update one handheld at a time using a USB cable, or up to 10 handhelds at a time using a TI‑Nspire™ CX Docking Station.

Disconnect and reconnect any cables connected to the access point. The software automatically starts the update process again.

Make sure the handheld is fully charged before you start an OS update.

The class network name can be up to 22 characters long. Names can consist of letters (A...Z, a...z), (0...9), and spaces; but cannot contain special characters such as ? ' $ ! [ ] +. Use a name that is unique, easy to remember, and easy for you to identify. For example: Ms. Smith Math Rm 65

Make sure no other objects are near the access point when it is plugged in.

The access point operating channel or band may affect connectivity.

Important! Always check with your IT administrator before changing access point channels.

The default operating channel for 5GHz in the United States, Canada, and China is 36. The default operating channel for 5GHz in other countries is 149.

To select a different band or operating channel, go to Tools > Network Manager and then click Change Operating Channel.

The OS on the handhelds must match the TI-Nspire™ software version on the computer in order to use the wireless network.